Thank you for reaching out! For questions about our products, customer service inquiries, or to inquire about a return or exchange, please fill out the fields below, and we'll get back to you as soon as possible. We are a tiny team, but we do our best to get back to all inquiries within 3 business days. If you have questions about our group walks, please click here. Many common questions about our products and customization options are answered in our leash customization guide.